Case intake
Route a customer issue to the right queue
FlowPilot checks the saved policy context, recommends a route, creates a ticket, and leaves a decision trail for review.
Routing result
Intent, confidence, owner, and source-backed response from the workflow API.
Submit a customer issue to see intent, policy context, route, ticket handoff, and source citations.
Pipeline
How one message becomes an operations record
Customer Issue
Intent
Knowledge
Decision
Route
Ticket / Review
Analytics